FAQ
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honest-finders.com
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FAQ

How does honest-finders.com work?
We engrave a unique QR code on all our products. If you scan this code, the website www.honest-finders.com is called up and you can write a message to the owner.
How do I register my QR code?
When you receive the QR code, all you have to do is scan it first. You will automatically be directed to the website where you can enter your contact details.
Can the finder see my contact details?
No. The finder scans the QR code and only sees an input field for his message. We do not show the owner's contact details.
If I have received a QR code as a gift, can the donor see my contact details?
No. We do not give out contact details registered with us - not even to advertising partners or customers who use our products as advertising material.
What contact details can I store?
Currently we only collect your email address. You will then receive the finder's message by email. Other contact formats such as SMS, Whatsapp or various messengers are planned.
Why do I receive a newsletter from you?
A QR code on the keychain is of no use if the deposited email address is no longer used.

We send a newsletter to all registered email addresses twice a year to make sure that the email addresses are still valid.

If an email cannot be delivered, for example because the email address has expired, the QR code is sent to quarantine. In this case, you can reactivate the account after prior contact with us and provide it with new contact details.

We use these test emails to inform you about new features of our service. Therefore, it comes as a newsletter.

If you have received the QR code as an advertising gift, it is possible that we will also include a note from the giver in the newsletter.
Can I use your QR codes as advertising material?
Yes. You can also give away our QR codes and have your company logo or an advertising message engraved on the back of the tags.

Ask us for an individual offer.
Can I have the same QR code engraved several times?
For example, if you have a car rental company and want to have several keys engraved with a QR code, we can engrave the same QR code on all of them. This has the advantage that you only have to link them to a single email address.
Can I also have my own products / things engraved by you with the QR code?
In principle, this is possible. However, this depends on the material and the properties of your products. We would be happy to make you an offer.
What happens if my email address has changed?
You can still log in with your old email address. Once logged in, you can change your email address and add it to your QR codes.
What happens if I forget my password?
You can have a link sent to you at any time to reset the password.
What happens if my email address has changed and I have forgotten my password?
In this case, we will need to authenticate you via another method. To do this, you need to contact us. If you provide us with the correct email address, we will set your QR codes to "Reset" status. You then use the QR code as a one-time password to reset your account password.